Step-By-Step Process for Amazon Removal Orders from Amazon.ca

  1. For items to be removed from your Amazon.ca store, create your removal order in Amazon Seller Central in your Amazon Canada seller account, specifying one of the following Canada Prep and Fulfillment addresses as the Ship To address:

    To the Toronto location:
    Your Name/Company Name
    c/o Pauline Prince [Address Line 1]
    380 Alliance Ave Unit 101 [Address Line 2]
    Toronto, Ontario
    M6N 2H8
    Canada

    To the Vancouver location:
    Your Name/Company Name
    c/o Brandon Banks [Address Line 1]
    Unit #105-46197 Fourth Avenue [Address Line 2]
    Chilliwack, BC
    V2P 1N3
    Canada
  1. Log into your account on www.canadaprepandfulfillment.com and complete the Initiate Shipment steps. This will notify us of your removal order(s) and your instructions.
  1. Once your entire removal order has been received at the Canada Prep and Fulfillment warehouse, we will inspect each item and notify you via email of our product Condition findings.
  1. If you haven’t already done so, grant us User Permissions to your Seller Central shipping functions. Our access would be limited to only those functions allowing us to complete your shipments for you (so we wouldn’t have to exchange the product labels, Amazon fulfillment center info, weight and dimensions or shipping labels via email).

    Send a User Permission invitation to canada@canadaprepandfulfillment.com

    We will then accept your invitation. And, as the final step, we’ll ask you to grant us “View & Edit” permissions to the functions listed under the “Inventory” section of the User Permissions page.

    If needed, here’s the Amazon Seller University tutorial on assigning user permissions: https://youtu.be/r5jZ1rOfw34.
  1. Decide what you’d like to do with your items:
    • For any items you’d like to send back to Amazon Canada fulfillment center, follow Step #3 onwards outlined under Step-By-Step Process – Ship to Us – Ship from within Canada.
    • For any items you’d like to export from Canada to an Amazon U.S. fulfillment center, follow Step #3 onwards outlined under Step-By-Step Process – Ship to Us – Export from Canada.